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My elderly father has been in a Niagara hospital for over 3
weeks now.
I have no complaints about the way he is treated.
I do however, have a problem with the communication between
hospital and family.
My questions and concerns about my father's well being are often
taken as an intrusion into something that isn't my business or as a personal insult to the professionalism of
the nurse to whom I am speaking.
It is as if I've entered a reality game where I have to
guess what the rules are, guess how to address the other players and worst of
all guess how to make sense of the difference between what I see happening and what I
am told is actually happening.
The Niagara health System is under a great deal of stress
right now.
I am under a great deal of stress.
It isn't a good combination.
1 comment:
It can be terribly frustrating, I know. Hugs to you and I hope your Dad is able to go home soon.
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